Yatta! Thank you for your purchase!

I've got your order and will be processing it as soon as possible. Once it has been shipped, I'll email you a tracking number. If you have any questions, checkout the FAQs or email me at support.

Check back frequently as I’m continuously adding new items. And, to say thanks, here’s a gift card!

Oh, and don’t forget that you can refer a friend to The Otaku Box and you’ll both save $5! Just share the link that’s available in your account. Log in here to grab it! Email it, text it, post in on Reddit or in your favorite anime forum...share it everywhere!



How does the Otaku Box work?


Every month you’ll receive a box full of fun anime and gaming items, and you get to vote for what you get! Each Otaku Box comes with a Wall Scroll, Figure (yes, a figure!) and 3-5 more anime items!

Unlike other anime loot crate boxes, The Otaku Box is personalized by the subscribers, for the subscribers by a monthly anime and art vote! You’ll get to have your say in customizing The Otaku Box the way you want. I also offer exclusive fanservice art and items in every box!

Is there a fee to join, and what about shipping?


Yes, there’s a fee per box of $24.95 . Shipping is a flat 5 US dollars in the US. Shipping is automatically added to your subscription total during checkout.

When am I billed?


You’ll be billed immediately when you first subscribe, then on the 1st day of the month (+/- 1 day, depending on your time zone) going forward. The cutoff date is the 7th, so if you’ve ordered after the 7th, your box will ship the following month, and you won’t be billed again until the month after that.  

Boxes are shipped on the last day of the month. You’ll receive a tracking number via email when your box ships! Questions? Email me at support@theotakubox.com! –Liz

How easy is it to cancel?


Too easy! Cancel at any time, there is no penalty or fee, simply log into your account at https://theotakubox.reamaze.com/ and select to cancel your subscription. Please note that all Otaku Box subscriptions are self-managed and you will be billed monthly until/unless you cancel. I do not provide refunds, so make sure to cancel before the re-bill date if you don’t wish to be billed again!

How and when do I vote for the titles and art I'd like to see?


1. At the beginning of every month I update the list of anime titles you can vote on based on availability (I reset all of the old votes received each month, because not all titles from the previous month will have products available)

2. Make sure you vote each month between the 1st and 15th of each month by follow the link you received via email when you subscribed to view the vote form.

3. I’ll send you an email reminding you to vote for the upcoming box each month!The art with the most votes will appear on that month’s T-Shirt, Wall Art, Sticker, and Button. The titles with the most votes that month will be the titles from which I choose the rest of the loot for the boxes from!

Note: boxes are not individually personalized.

What will I get, and what kind of figure is included?


Each Otaku Box always include a 16×24” cloth wall art, a mini figure or plushie, and a button, and you get to vote on what art appears on them each month! There are also ways to upgrade your box for better loot (see options during checkout!).

You’ll also receive ​3-5 more items in addition to the above, and the ability to vote for what art appears on the above items each month!

Potential items include manga, posters, tins, plushies, art books, keychains, folders, pens/pencils, chopsticks, phone cases, small art pieces, cards, pins, stickers, coins, small figurines, art books, and more. No, there are no spoilers unless you’re subscribed to my messenger list!

What's the refund policy?


Since we’ve reserved the spot and box for you, we can’t offer a refund after you’ve been billed. However, you may cancel at any time and you will not be billed for future boxes.

Does each box have a theme, and how does the voting work?


Instead of a theme, I’m all about letting you vote for what you want! After checkout you’ll get an email with a link to the form you can fill out to vote for what you’d like to see in the next box, as well as select your T-shirt size and whether or not you’d like hentai loot.

How does leveling up work?


The longer you stay a subscriber, the higher your level becomes! There are three levels: Master, Hero, and Legendary. You’ll obtain Master level after being subscribed for three months, and I’ll include a certificate and prize in your box. After six months you’ll reach Hero level, which nets you the Hero certificate and a second, even better prize in your box. Finally, after 12 months, you could join the small and elite circle of my Legendary subscribers! You’ll not only get a certificate and another bonus item, but you’ll receive a bonus item in each and every box going forward!

You don’t need to do anything to gain levels except stay a subscriber. Note that canceling your subscription will result in an immediate loss of your levels and a level reset, even if you attained a level that month. For example, if you cancel your subscription on the third month (the month that would grant you Master level), you’ll immediately lose the level and won’t receive the prize or certificate that month. Level reset is final and cannot be restored.

How can I get in touch with you?


Email support (at) theotakubox.com! For collaborations, you must use this form instead
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Need to know more?


You can find more information here.